Wanted: multi-tasker with strong organization and people skills. As a Home Health Aide Scheduler for our Larkspur team, you will be responsible for assignment of home health aide services in compliance with organization policies and procedures and applicable laws and regulations. This is a full time position, working 5 days a week, including Saturday's.  By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities Include:

• Schedules and maintains appointments through computerized scheduling program.
• Adjust the home health aide assignments whenever indicated to accommodate changing needs.
• Demonstrate an understanding of all By the Bay Health Home Health Aide services.
• Communicate daily with patients, families, and/or case managers regarding scheduled visits.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Previous experience performing clerical/administrative tasks in a healthcare setting or related position preferred.
• 2+ years administrative experience in a healthcare setting
• Superb communication, interpersonal, and multi-tasking skills
• Intermediate proficiency with MS Word and Excel
• Experience using an Electronic Medical Record system

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Do you have a flair for merchandizing and a passion for making a difference? Our Novato Hodgepodge thrift and gift shop is seeking a full-time supervisor who will manage operations in Novato and also work in our San Rafael store one day a week. Thrifting is the hot new trend in home décor and fashion, and our Hodgepodge stores feature quality vintage items, clothing, fine jewelry, collectables, furniture, books and more. These items are donated by members of our community and their sale helps support our mission to bring compassionate home-based medical care to those who need it. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Implement and maintain Thrift Shop operational policies and procedures.
• Engage with customers and volunteers in a positive and professional manner.
• Ensure timely opening and closing of shop by directing staff or performing opening and closing procedures.  Closing will include reading of register, making out of deposit slip, depositing money in bank and recording daily sales in shop notebook.
• Ensure compliance with relevant laws and regulations including IRS requirements relating to contributions and with organization policies and procedures.
• Supervise the display of merchandise, pick-up of donations, housekeeping of shop, pricing and price adjustments of merchandise, purchase of supplies for shop, and arrangements for special sales including advertising, signs, etc.
• Resolve volunteer and customers issues arising at shop and promptly notify supervisor.
• Develop and implement staffing roster to incorporate volunteer and staff resources to ensure adequate coverage.
• Assure coverage of managerial duties during any absence.
• Direct the work of volunteer staff.

Education/Experience:

• Associates degree (A. A.) in Business or related field from two-year college; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Minimum of two years experience managing a retail operation, preferably for a non-profit organization. 

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

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You and do it all: We are currently seeking a  Patient Care Support Services Assistant (PCSS) to join our team in Larkspur. The successful candidate must be reliable, well organized, a team player, able to maintain patient records, support clinical operations, and provide administrative support at our Marin location. This position requires strong phone, written, oral communications skills, an ability to maintain a high degree of confidentiality and professionalism, and general knowledge of medical terminology. This Patient Care Support Services Assistant will work every Friday, Saturday and Sunday. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.  Essential Duties & Responsibilities (include but are not limited to):

• Provides administrative support to clinical staff and/or Team Leaders and Clinical Managers.
• Triage incoming calls from prospective and current patients, caregiver, members of medical community, staff and general public, helping to identify the proper staff member to receive the call in a prompt and courteous manner
• Work with PCSS Manager on quality control for PCSS Audits
• Order and maintain the inventory of medical supplies, and office supplies
• Work with clinicians and outside vendors to coordinate the delivery and pick-up of durable medical equipment.  
• Provide administrative support in weekly TDT (Transdisciplinary Team) meetings
• Maintain Patient electronic and hard copy charts up to date
• Conduct daily chart audits to assure CMS guidelines are followed and Medicare/Medical reimbursements are billable
• Provide coverage of other patient care support functions and as requested including but not limited to, admissions audits and faxing signed prescriptions daily

Requirements include:

• Minimum of one to two-year experience performing clerical/administrative tasks, preferably in a health care setting.
• Intermediate computer skills

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You are a reliable, well-organized  team player. That makes you the perfect candidate for Administrative Assistant in the Intake/Information Department of our Larkspur office. In this position, you will provide administrative support to the Intake and Admission team while assisting in the process of referral, inquiry and planning initial visits for admission to By the Bay Health programs of service in compliance with organization policies and procedures and applicable laws and regulations. This position is full time and may require occasional weekend work. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities (include but are not limited to):

• Follow up on information required for referral and admission to By the Bay Health.
• Collect data from referral sources, family and facilities as needed to complete pre-admission information.
• Enter and maintain referral and intake information in computerized clinical documentation system.
• Demonstrate an understanding of all By the Bay Health services, informed consent, payer sources, Medicare/Medi-Cal, and admission criteria in all settings and communities served.
• Assist with preparing materials needed to complete an admission visit.
• Initiate and complete insurance authorization for Hospice services as needed.
• Demonstrate awareness of and sensitivity to hospice programs and services.
• Maintain confidentiality according to agency policies and procedures.

Education/Experience:

• High school diploma or general education degree (GED); or 2 years related experience and/or training; or equivalent combination of education and experience.
• Minimum two years experience providing administrative support preferably in a healthcare setting.

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

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Direct care volunteers are a life-line for many of our hospice patients and families. As a full-time Volunteer Coordinator for our San Francisco  hospice team, you will help make that happen. You will coordinate direct care volunteer services in cooperation with the clinical teams and provide collaborative support to the Volunteer Engagement Program in compliance with organization policies and procedures and applicable laws and regulations. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Actively collaborate with clinical teams to develop and review the plan of care for all patient/family volunteer assignments
• Maintain accurate and timely documentation in the electronic medical record system (EMR) compliant with federal/ state standards and regulations for volunteer activity care plans
• Coordinate the clinical team referrals and related patient/family volunteer assignments
• In cooperation with the Volunteer Engagement Manager, plan and implement ongoing Volunteer Orientation and Trainings, including material organization and facilitating  online and classroom training sessions.
• Vet, interview and select appropriate new volunteer applicants for volunteer trainings.
• Maintain accurate and updated volunteer personnel files within the volunteer database in compliance with federal and state standards and regulations.
• Cooperate in the development and implementation of volunteer retention activities including support meetings, continuing education, and recognition activity.

Education/Experience:

• Minimum two years’ experience providing administrative coordination and supervision of volunteers.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements, as well as ownership of a vehicle to be used to transport objects.

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You're an expert and dotting i's and crossing t's. Make the most of your detail-oriented skills as an Intake/Information Coordinator for our new hospice patients. Gather information and prepare all documentation for referrals, schedule admission visits and coordinate transition from hospital to home, compliance with By the Bay Health policies and procedures and applicable laws and regulations. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities:

• Responsible for coordinating new intake referrals, gathering medical records, hospice order, and patient insurance information.
• Perform data entry, intake into EMR for all referrals received.
• Collect data from referral sources, family and facilities as needed to complete pre-admission information.
• Follow up on information required for referral and admission to By the Bay Health.
• Schedule hospice evaluation/informational and admissions visits efficiently.
• Communicate with DME and pharmacy vendors for new admissions.
• Communicate and collaborate with Provider Relations Team on all hospital admissions.
• Enter and maintain referral and intake information in computerized clinical documentation system.
• Demonstrate an understanding of all By the Bay Health services, informed consent, payer sources, Medicare/Medi-Cal, and admission criteria in all settings and communities served.
• Assist with preparing materials needed to complete an admission visit.
• Associate's degree (A. A.) or equivalent from a two-year college or technical school; or equivalent combination of education and experience.
• Minimum two years’ experience performing clerical duties preferably in a healthcare setting.

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Do you thrive in a team-based environment? As a Clinical Coordinator, you will provide critical administrative support to our hospice care teams in our Larkspur office. You will assist Clinical Team Managers by running EPIC reports, gathering data, maintaining calendars and scheduling shadow visits for new employees, fellows and students. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• In collaboration with and under the direction of the Director, collaborate with the Clinical Team Managers to run EPIC reports to collect and track metrics in alignment with the program goals and needs.
• Perform audits, gather and submit program performance data and/or findings to CTM’s And Director as requested
• Maintains program calendars and schedules including staffing schedules, orientation and onboarding calendars.
• Responsible for scheduling shadow visits in collaboration with HR and other departments for new employees, fellows, students
• Maintain regular communication with the Hospice CTM’s and clinical Directors to review workflows, processes and priorities.  
• Participates in agency and community programs as requested to promote professional growth and understanding of hospice care.
• Develops and maintains tracking tools to assist the management team in achieving program goals.

Education/Experience:

• Associate's degree (AA) or equivalent from two-year college or technical school; two years related experience and/or training; or equivalent combination of education and experience.
• Minimum two years’ experience providing administrative support to a mid-level or senior manager.
• Excellent technical proficiency with Microsoft Office Suite (Word, Excel, and Power Point).
• Exceptional organizational skills.

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Grief support is an integral part of our hospice care services. As a Bereavement Administrative Coordinator you would provide administrative coordination to the Bereavement Programs in compliance with organization policies and procedures and applicable laws and regulations. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities:

• Monitor clinical information system (CIS) daily reports and clinician communications and coordinate daily BV risk and early outreach call assignments in compliance with agency policy and protocols
• Prepare, monitor and coordinate multiple tracking tools, logs and evaluations and maintain administrative and customer service compliance for group registrations and community in-services
• Responsible for coordinating DocuSign BV documents, obtaining signatures, tracking and scanning electronic consents for counselors in DocuSign
• Responsible for accurately providing services information to callers to the BV department, including general protocols for utilizing BV counseling, grief crisis community support and with locating, providing referrals to out of state bereaved family members, as appropriate. Consult with Bereavement Services Manager as needed.
• Responsible for coordinating weekly process of time of death documentation; prepare mailings, and update bereaved charts in Clinical Information System (CIS).

Education/Experience:

• Associate's degree (A. A.) or equivalent from a two-year college or technical school; or equivalent combination of education and experience.

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Want to join the growing trend of home-based health care? As a full time or part-time Physical Therapist for our Skilled Home Health department in Marin County, you will provide evaluation and therapeutic services in the home under a plan of treatment. Care is directed at rehabilitation to maximum potential as well as promotion of independence and adaptation to disability. Bi-lingual in Spanish preferred but not required. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Evaluates patient care needs on admission and on an on-going basis
• Plans and coordinates the treatment program based on the patient assessment and consultation with the physician
• Implements the treatment plan and makes revisions as required, under the physicians plan of treatment:
• Notifies physician and other appropriate Agency personnel of changes in the patient's condition:
• Documents patient assessment and on-going care concisely according to Agency policy and standards of practice:

Education/Experience:

• Current California license in Physical Therapy.
• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.
• One year experience in healthcare setting.

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements.

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Want to join the growing trend of home-based health care? As a full time or part-time Physical Therapist for our Skilled Home Health department in San Francisco and San Mateo, you will provide evaluation and therapeutic services in the home under a plan of treatment. Care is directed at rehabilitation to maximum potential as well as promotion of independence and adaptation to disability. Bi-lingual in Cantonese or Mandarin or in Russian preferred but not required. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Evaluates patient care needs on admission and on an on-going basis
• Plans and coordinates the treatment program based on the patient assessment and consultation with the physician
• Implements the treatment plan and makes revisions as required, under the physicians plan of treatment:
• Notifies physician and other appropriate Agency personnel of changes in the patient's condition:
• Documents patient assessment and on-going care concisely according to Agency policy and standards of practice:

Education/Experience:

• Current California license in Physical Therapy.
• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.
• One year experience in health care setting.

Certificates, Licenses, Registrations:

• Current California Driver’s License and automobile insurance that meets State of California requirements.

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Provide support for Skilled Home Health patients receiving critical care in the comfort of their own home. As a Physical Therapy Assistant in Sonoma County, you will assist in the implementation of the rehabilitative plan of care under the direction and supervision of a qualified physical therapist in accordance with the Plan of Care. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Under the supervision of the physical therapist, assists in evaluation and development of the rehabilitative plan of care and in periodic re-evaluation as indicated.
• Completes visits in a timely manner and in accordance with agency policies.
• Promotes personal safety and a safe environment for clients and coworkers.
• Maintains confidentiality in all aspects of the job.
• Documents care of patient on appropriate forms.
• Performs job in compliance with agency policies and procedures and professional and community standards.

Education/Experience:

• One year's experience in a health care setting preferred. 

Certificates, Licenses, Registrations:

• Current California license in Physical Therapy Assistant.
• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

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Provide support for Skilled Home Health patients receiving critical care in the comfort of their own home. As a Physical Therapy Assistant in Marin County, you will assist in the implementation of the rehabilitative plan of care under the direction and supervision of a qualified physical therapist in accordance with the Plan of Care. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities include (but are not limited to):

• Under the supervision of the physical therapist, assists in evaluation and development of the rehabilitative plan of care and in periodic re-evaluation as indicated.
• Completes visits in a timely manner and in accordance with agency policies.
• Promotes personal safety and a safe environment for clients and coworkers.
• Maintains confidentiality in all aspects of the job.
• Documents care of patient on appropriate forms.
• Performs job in compliance with agency policies and procedures and professional and community standards.

Education/Experience:

• One year's experience in a health care setting preferred.

 Certificates, Licenses, Registrations:

• Current California license in Physical Therapy Assistant.

• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

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$5,000 Signing Bonus! Great part-time or full-time opportunity to join our Skilled Home Health team in San Mateo County as an RN Case Manager. This position offers competitive pay, generous benefits and a supportive work environment as well as a generous signing bonus. You will be responsible for case management of a selected group of patients and for the coordination of home health care services for them.  As an RN Case Manager, you may also provide skilled nursing care including assessments and interventions in the home under a plan of treatment. This position can be either part-time or full-time. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities Include:

• Evaluates patient care needs on admission and on an on-going basis.
• Plans, coordinates and implements skilled care according to established nursing standards and makes revisions as required, under the physician’s plan of treatment.
• Instructs and counsels patient and family regarding nursing needs and community resources.
• Notifies physician and other appropriate Agency personnel of changes in the patient's condition.
• Instructs and supervises nursing personnel regarding the needs of the home care patient.

Education/Experience:

• Minimum of 1-year experience as a professional nurse required.
• Home Health experience preferred.

Certificates, Licenses, Registrations:

• Current license as a registered professional nurse in the State of California.
• Current California Driver’s License and automobile insurance that meets State of California requirements.

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$5,000 Signing Bonus! Great part-time or full-time opportunity to join our Skilled Home Health team in Marin County as an RN Case Manager. This position offers competitive pay, generous benefits and a supportive work environment as well as a generous signing bonus. You will be responsible for case management of a selected group of patients and for the coordination of home health care services for them.  As an RN Case Manager, you may also provide skilled nursing care including assessments and interventions in the home under a plan of treatment. This position can be either part-time or full-time. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities Include:

• Evaluates patient care needs on admission and on an on-going basis.
• Plans, coordinates and implements skilled care according to established nursing standards and makes revisions as required, under the physician’s plan of treatment.
• Instructs and counsels patient and family regarding nursing needs and community resources.
• Notifies physician and other appropriate Agency personnel of changes in the patient's condition.
• Instructs and supervises nursing personnel regarding the needs of the home care patient.

Education/Experience:

• Minimum of 1-year experience as a professional nurse required.
• Home Health experience preferred.

Certificates, Licenses, Registrations:

• Current license as a registered professional nurse in the State of California.
• Current California Driver’s License and automobile insurance that meets State of California requirements.

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Become part of an innovative trans-disciplinary care team! As a Licensed Vocational Nurse (LVN) in Marin County, you will work with our Home Health patients, under the supervision of a Case Manager. The ideal candidate will provide skilled patient care and home health aide services as outlined in the written plan of care and in compliance with organization policies and procedures and applicable laws and regulations. By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. Essential Duties & Responsibilities (include but are not limited to):

• Assist a Nurse Case Manager in providing direct patient care.
• Initiate communication Team Leaders, HHA’s and other health care providers as needed to facilitate optimal care.
• Instruct primary caregivers, patients, volunteers and employed caregivers in care provision, based on the Plan of Care and as requested by the Nurse Case Manager or Team Leader.
• Perform nursing procedures as requested and within the scope of a Licensed Vocational Nurse.
• Maintain current documentation in computerized clinical documentation system according to organization policies and procedures and applicable laws and regulations.

Education/Experience:

• Completion of a Licensed Vocational Nursing Education Program from an accredited school.
• Minimum of one year of LVN experience preferably with one year experience in an acute care setting.
• Experience in a home health setting required.
• Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car.

This full-time position offers competitive pay, generous benefits and a supportive work environment as well as a $3000 sign on bonus APPLY NOW