(415) 927.2273

By the Bay Health

Hospice Volunteer Coordinator

San Francisco, CA
Posted 3 years ago

Direct care volunteers are a life-line for many of our hospice patients and families. As a full-time Volunteer Coordinator for our San Francisco  hospice team, you will help make that happen. You will coordinate direct care volunteer services in cooperation with the clinical teams and provide collaborative support to the Volunteer Engagement Program in compliance with organization policies and procedures and applicable laws and regulations.

By the Bay Health set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

Essential Duties & Responsibilities include (but are not limited to):

  • Actively collaborate with clinical teams to develop and review the plan of care for all patient/family volunteer assignments
  • Maintain accurate and timely documentation in the electronic medical record system (EMR) compliant with federal/ state standards and regulations for volunteer activity care plans
  • Coordinate the clinical team referrals and related patient/family volunteer assignments
  • In cooperation with the Volunteer Engagement Manager, plan and implement ongoing Volunteer Orientation and Trainings, including material organization and facilitating  online and classroom training sessions.
  • Vet, interview and select appropriate new volunteer applicants for volunteer trainings.
  • Maintain accurate and updated volunteer personnel files within the volunteer database in compliance with federal and state standards and regulations.
  • Cooperate in the development and implementation of volunteer retention activities including support meetings, continuing education, and recognition activity.


  • Minimum two years’ experience providing administrative coordination and supervision of volunteers.
  • Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

  • Current California Driver’s License and automobile insurance that meets State of California requirements, as well as ownership of a vehicle to be used to transport objects.


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